At Barcelona Coiffure, we strive to ensure that our clients are completely satisfied with our products and services. If you are not entirely satisfied with your purchase, we’re here to help.

Return and Exchange Policy for Products

1. Eligibility for Returns:

• Products can be returned or exchanged within 14 days of the purchase date.
• To be eligible for a return, the product must be unused, in the same condition that you received it, and in its original packaging.
• Proof of purchase, such as a receipt or order confirmation, is required.

2.Non-Returnable Items:

• Certain items, such as gift cards and sale items, are not eligible for returns or exchanges.
• Personal care items that have been opened or used are not eligible for returns due to hygiene concerns.

3.Return Process:

• To initiate a return, please contact our customer service team at [Your Contact Information] with your order details and reason for the return.
• Once your return is approved, you will receive instructions on how to return the item.
• The customer is responsible for the cost of return shipping.

4.Refunds:

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days, typically 7-10 business days].

5.Exchanges:

• If you need to exchange a product for a different one, please contact us to arrange the exchange process.
• Exchanges are subject to product availability.

Service Satisfaction Policy

Service-Related Concerns:

• Your satisfaction with our services is our top priority. If you are not satisfied with a service provided, please contact us within 7 days of your appointment.
• We will work with you to address any concerns and determine the best solution, which may include a complimentary redo of the service.

Contact Information

For any questions or concerns regarding these terms and conditions, please contact us.

Phone: 714-580-6185

Email: jpcheques@gmail.com

Address: Av. Juan Palomar y Arias 123-Local 5, Jardines Vallarta, 45027 Zapopan, Jalisco, Mexico.

Thank you for choosing Barcelona Coiffure. We value your business and are committed to providing you with the best service possible.